Let us show you how Engage Process users improve customer focused processes, make significant savings and enable people driven change.
Save time, cut costs and drive change in your local government organisation. Our intuitive, easy-to-use process management platform will get your teams truly involved in exploring and improving your processes, with more time to focus on the bigger picture.
Imagine the impact!Learn more about our platform
Encourage participation, transformation and innovation
With Engage Process, seeing really is believing. Over 40 UK councils and 65% of councils in the Netherlands have already made the jump. Now we want to help other councils in the UK to tackle budget shortages, embrace transformation and unlock the power of continuous improvements – are you ready to join them?
Map internal processes from start to finish to clearly understand the variables involved.
Unlock significant hidden savings while improving the quality of your service.
Create consistency and reduce service time by streamlining processes with instant analytics.
Continuous improvement without compromising on quality
Digitalisation is at the core of most cost saving programmes for local councils, helping to drive self-service initiatives. Whether it’s implementing GDPR or ensuring your team can report on critical processes, with Engage Process you can model your solutions intuitively and get your staff involved.
The challenges facing local councils
Andy Sandford (We Are Lean And Agile) discusses the challenges many local government organisations face and how revolutionising your process management can help.
How Engage Process can help you
With 35 years' experience in process management, we've built a strong and unique SaaS platform. It's designed to get your staff involved in exploring, documenting and improving your processes in real time. Being fully cloud based, you can be up and running in just one day.
Our challenge at Edinburgh Council is to save money effectively. By looking at processes, services, and other things happening within the Council, we can identify the financial benefits.
Read the full case study
At Sedgemoor we re-design processes to lead in Digital Transformation and drive positive change. Doing so, it is important not to leave anyone behind, not the employees, and not the customers.
Engage is a powerful process mapping tool that allows you the freedom and functionality to create in depth process maps that can be the catalyst for delivering real change through efficiency improvements.
Engage Process is so easy, quick to use and a great time saver. The benefits have been more efficient and cheaper processes.
Listen to Esther's story
The COVID-19 pandemic forced us to do process mapping workshops remotely. At Scottish Rural College that turned out surprisingly effective due to the Brainstorm functionality in Engage Process.
Read the full case study
When you show people the data out of Engage Process, and ask them if the process they see is broken or not, that’s where the shift kicks in. Because they know it’s their work that you’re talking about.
Resources & Insights
Sedgemoor District Council saves over £100K a year by working on Service Redesign Read the case study
Learn how to organise a great Process Exploration Workshop Read the whitepaper
7 Things to consider when working on Digital Transformation projects Read the article
Cheltenham Borough Council enables employees to drive change Read the case study
Improve, Transform and Save: Facing challenges with a process management foundation Read the whitepaper
3 Key drivers of Cost Savings at Local Governments Read the article