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Processes, reimagined

Save time, cut costs and drive change in your Local Government organisation. Our intuitive, easy-to-use process management platform is designed to get your teams truly involved in exploring, documenting & improving your processes, effectively.

Imagine the impact!

Read our vision paper – People Driven Change

Encourage participation, transformation and innovation

With Engage Process, seeing really is believing. Over 40 UK councils and 65% of councils in the Netherlands have already made the jump. Now is the time for other councils in the UK to tackle budget shortages, embrace transformation and unlock the power of continuous improvements – when will you join them?

  • Jigsaw

    Create processes

    Map internal processes from start to finish to clearly understand the variables involved.

  • Money

    Reduce costs

    Unlock significant hidden savings while improving the quality of your service.

  • Clock

    Save time

    Create consistency and reduce service time by streamlining processes with instant analytics.

Digital Transformation

Continuous improvement without negotiating on quality

Digitisation is at the core of most cost saving programmes, driving self service initiatives at Local Government level. Whether it’s implementing GDPR or ensuring your council can report on critical processes, with Engage Process you can model your processes intuitively and get your staff involved.

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Drive innovation with collaborative working

Real time workshops

Automatic process mapping and inuitive user experience allows everyone to participate, no matter where they are. Explore, document and drive improvements across your organisation, together.

  • Increase staff engagement
  • Encourage participation
  • Unlock continuous improvement
Get your Workshop started
Learn about transformation, robotics and savings

Trends in Local Government

Andy Sandford (We Are Lean And Agile), shares his vision on important trends in Local Government that drive change and have process management as their foundation.

Discover Engage Process

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We have used our 35 years experience in process management to build a strong and unique SaaS platform. Designed to get your staff involved in exploring, documenting and improving your processes in real time. Being fully cloud based, you are up and running in just one day.

Clients say…

Martyn Thompson, Sr. Change & Delivery Officer City of Edinburgh Council

Our challenge at Edinburgh Council is to save money effectively. By looking at processes, services, and other things happening within the Council, we can identify the financial benefits.

Rachael Dixon, Process Redesign Manager Sedgemoor District Council

At Sedgemoor we re-design processes to lead in Digital Transformation and drive positive change. Doing so, it is important not to leave anyone behind, not the employees, and not the customers.

Read the full case study
Kane Woodking, Sr. Business Analyst Cardiff Council

Engage is a powerful process mapping tool that allows you the freedom and functionality to create in depth process maps that can be the catalyst for delivering real change through efficiency improvements.

Catherine Orton, Change Officer Rugby Borough Council

Engage Process is so easy, quick to use and a great time saver. The benefits have been more efficient and cheaper processes.

Esther Gunn-Stewart, Director Gunn Stewart Solutions

The COVID-19 pandemic forced us to do process mapping workshops remotely. At Scottish Rural College that turned out surprisingly effective due to the Brainstorm functionality in Engage Process.

Listen to Esther's story
Sanjay Mistry, Programme Manager Cheltenham Borough Council

When you show people the data out of Engage Process, and ask them if the process they see is broken or not, that’s where the shift kicks in. Because they know it’s their work that you’re talking about.

Read the full case study

Seeing is believing

Let us show you why thousands of daily users use Engage Process to improve customer focused processes, make significant savings and enable people driven change.