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Processes, reimagined

Save time, cut costs and drive change in your local government organisation. Our intuitive, easy-to-use process management platform will get your teams truly involved in exploring and improving your processes, with more time to focus on the bigger picture.

Imagine the impact!

Learn more about our platform

Encourage participation, transformation and innovation

With Engage Process, seeing really is believing. Over 40 UK councils and 65% of councils in the Netherlands have already made the jump. Now we want to help other councils in the UK to tackle budget shortages, embrace transformation and unlock the power of continuous improvements – are you ready to join them?

  • Jigsaw

    Create processes

    Map internal processes from start to finish to clearly understand the variables involved.

  • Money

    Reduce costs

    Unlock significant hidden savings while improving the quality of your service.

  • Clock

    Save time

    Create consistency and reduce service time by streamlining processes with instant analytics.

Digital Transformation

Continuous improvement without compromising on quality

Digitalisation is at the core of most cost saving programmes for local councils, helping to drive self-service initiatives. Whether it’s implementing GDPR or ensuring your team can report on critical processes, with Engage Process you can model your solutions intuitively and get your staff involved.

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Drive innovation with collaborative working

Real time workshops

Automatic process mapping and inuitive user experience allows everyone to participate, no matter where they are. Explore, document and drive improvements across your organisation, together.

  • Increase staff engagement
  • Encourage participation
  • Unlock continuous improvement
Learn more about workshops
Learn how to make a difference

The challenges facing local councils

Andy Sandford (We Are Lean And Agile) discusses the challenges many local government organisations face and how revolutionising your process management can help.

How Engage Process can help you

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With 35 years' experience in process management, we've built a strong and unique SaaS platform. It's designed to get your staff involved in exploring, documenting and improving your processes in real time. Being fully cloud based, you can be up and running in just one day.

Clients say…

Martyn Thompson, Sr. Change & Delivery Officer City of Edinburgh Council

Our challenge at Edinburgh Council is to save money effectively. By looking at processes, services, and other things happening within the Council, we can identify the financial benefits.

Rachael Dixon, Process Redesign Manager Sedgemoor District Council

At Sedgemoor we re-design processes to lead in Digital Transformation and drive positive change. Doing so, it is important not to leave anyone behind, not the employees, and not the customers.

Read the full case study
Kane Woodking, Sr. Business Analyst Cardiff Council

Engage is a powerful process mapping tool that allows you the freedom and functionality to create in depth process maps that can be the catalyst for delivering real change through efficiency improvements.

Catherine Orton, Change Officer Rugby Borough Council

Engage Process is so easy, quick to use and a great time saver. The benefits have been more efficient and cheaper processes.

Esther Gunn-Stewart, Director Gunn Stewart Solutions

The COVID-19 pandemic forced us to do process mapping workshops remotely. At Scottish Rural College that turned out surprisingly effective due to the Brainstorm functionality in Engage Process.

Listen to Esther's story
Sanjay Mistry, Programme Manager Cheltenham Borough Council

When you show people the data out of Engage Process, and ask them if the process they see is broken or not, that’s where the shift kicks in. Because they know it’s their work that you’re talking about.

Read the full case study
Kay O'Flaherty
Kay O'Flaherty, Head of Service: Digital Wrexham County Borough Council

We focused on acquiring software that would make process redesign painless. Engage Process seemed to be the best fit for this.

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Seeing is believing

Let us show you how Engage Process users improve customer focused processes, make significant savings and enable people driven change.